If you’ve been circling Thunder Bay looking for an Old Navy, there’s good news: the store is right on Main Street, tucked inside Thunder Centre. Whether you’re hunting for jeans, kids’ basics, or a quick family wardrobe refresh, this location has been serving the city with affordable, on-trend clothing since it opened. Below is everything you need to plan your visit — address, hours, phone number, and what to expect when you walk through the door.

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Address: 389 Main Street Unit B1, Thunder Bay, ON P7B 5L6 ·
Phone: (807) 500-2283 ·
Hours: Mon–Sat 10am–9pm, Sun 10am–6pm

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact opening date for the Thunder Bay location
  • Current phone number — official site lists (807) 500-2283 while directories show 807-622-8800
  • Whether holiday hours differ from standard schedule
3Timeline signal
  • Store listed as operational with hours updated as of April 2026 (Old Navy Gap Canada)
  • Yellow Pages entry may show outdated closing time (7pm) compared to current 9pm schedule (Old Navy Gap Canada)
4What’s next
  • Check the official Gap Canada site before visiting to confirm current hours
  • One Old Navy location confirmed in Thunder Bay — no second store currently listed

The table below consolidates verified information from official and directory sources about the Old Navy Thunder Bay location.

Key facts about the Old Navy Thunder Bay store
Attribute Details Source
Full Address 389 Main Street Unit B1, Thunder Bay, ON P7B 5L6 Old Navy Gap Canada
Primary Phone (807) 500-2283 Old Navy Gap Canada
Alternate Phone 807-622-8800 Flyers Online Directory
Monday–Saturday Hours 10:00am – 9:00pm Old Navy Gap Canada
Sunday Hours 10:00am – 6:00pm Old Navy Gap Canada
Services In-Store Shopping, In-Store Pickup Old Navy Gap Canada
Location Thunder Centre mall Flyers Online Directory
Store Count in Thunder Bay 1 Old Navy Gap Canada

Does Old Navy Have Stores in Canada?

Old Navy has been a fixture in Canadian shopping malls since Gap Inc. launched the brand north of the border. According to the company’s official store locator, Old Navy operates locations in major cities and smaller markets alike, with Gap Canada handling all Canadian operations (Old Navy Gap Canada). Thunder Bay has one store listed on the official locator, making it the sole Old Navy in the city.

Old Navy Presence in Thunder Bay

  • One confirmed location at Thunder Centre (389 Main Street Unit B1)
  • Operated under Gap Canada with standard Ontario hours
  • Listed on official store locator as of 2026

The pattern shows Gap Canada prioritizing mid-sized markets like Thunder Bay alongside larger metropolitan areas, suggesting value-conscious family apparel has steady demand in northern Ontario communities.

Where is Old Navy in Thunder Bay?

The Old Navy store occupies Unit B1 at 389 Main Street, Thunder Bay, Ontario P7B 5L6 — that’s inside the Thunder Centre mall on Main Street’s retail corridor. Yellow Pages Canada confirms this address, noting the store sits among other retailers in the shopping centre (Yellow Pages Canada). The official postal code P7B 5L6 differs from directory listings showing P7B 0A9 — likely a matter of unit-specific versus mall-general coding, with the official address preferred.

Thunder Centre Address Details

  • 389 Main Street Unit B1, Thunder Bay, ON P7B 5L6
  • Inside Thunder Centre shopping mall
  • Nearby businesses include Stella Waxbar at 379 Main St

Nearby Landmarks

  • Stella Waxbar at 379 Main St
  • Thunder Centre mall anchors retail along Main Street
  • Central location in Thunder Bay’s shopping district

Opening Date

The exact opening date for the Thunder Bay location remains unconfirmed across sources. The store appears on official Gap Canada listings as operational with current hours, but neither the official site nor directory sources provide a specific launch date for this location.

“Come visit your local Old Navy at 389 Main Street Thunder Bay, ON.”

— Old Navy Gap Canada, Official Store Locator

What this means: the address is locked in as 389 Main Street Unit B1, but anyone researching the store’s history will need to contact Gap Canada directly for opening date verification.

Old Navy Thunder Bay Phone Number and Contact

Reaching the store before you visit can save a trip — but the phone situation shows some discrepancies. The official Gap Canada Thunder Bay locations page lists (807) 500-2283 as the contact number (Old Navy Gap Canada), while third-party directories consistently show 807-622-8800 (Flyers Online Directory). The official number carries more weight, but it’s worth calling both if one doesn’t connect.

The catch

Two phone numbers are circulating for the same store. The official site lists (807) 500-2283, while directories show 807-622-8800. If you need to confirm something specific, try the official number first — but have the alternate as backup.

Store Phone and Hours

  • Primary phone: (807) 500-2283 (from official site)
  • Alternate phone: 807-622-8800 (from directories)
  • Monday–Saturday: 10am–9pm
  • Sunday: 10am–6pm
  • Hours subject to change — verify on official site before visiting

Facebook and Website Links

  • Official Old Navy Gap Canada store page: oldnavy.gapcanada.ca
  • Facebook page: Old Navy Thunder Centre (active presence)
  • Check site for current promotions and sales

“Old Navy provides the latest fashions at great prices for the whole family.”

— Old Navy Gap Canada, Official Store Description

The implication: shoppers should prioritize the official Gap Canada number for accurate store information, treating directory listings as fallback options only.

Old Navy Thunder Bay Sales and Shopping

The Thunder Bay Old Navy carries the full family lineup — men’s, women’s, and kids’ clothing, jeans, and accessories. The store page describes the offering as “the latest fashions at great prices for the whole family” (Old Navy Gap Canada). New arrivals in women’s, men’s, and kids’ categories are highlighted on the official site, and women’s plus sizes are available. The store also supports in-store pickup for online orders.

The upshot

For Thunder Bay families, the Old Navy at Thunder Centre covers the basics without stretching the budget. The in-store pickup option means you can shop online and collect same-day — handy if you’re already heading to the mall.

Current Sales and Deals

  • Check oldnavy.gapcanada.ca for current promotions
  • Weekly deals and clearance sections updated online
  • Sign up for emails to get sale alerts

Dresses and Family Apparel

  • Women’s: dresses, tops, jeans, plus sizes
  • Men’s: shirts, pants, activewear
  • Kids’: everyday basics, school-wear, activewear
  • Accessories: bags, belts, socks

The pattern: the store stocks comprehensive family apparel categories, with plus sizes in women’s and extended sizing in men’s, positioning this as a one-stop family shop rather than a specialty retailer.

What is the Sister Store of Old Navy?

Old Navy belongs to Gap Inc., the same parent company that operates Gap and Banana Republic stores across North America. In Canada specifically, Gap Canada runs the Old Navy banner alongside its flagship Gap locations. The company’s store locator confirms Ontario-specific operations are managed through this regional structure (Old Navy Gap Canada). Old Navy’s positioning targets value-conscious shoppers, with prices generally lower than its sister brands.

Gap Inc. Family

  • Old Navy: value-priced family apparel
  • Gap: classic casualwear at mid-range prices
  • Banana Republic: elevated professional and lifestyle clothing
  • All operated under Gap Inc. corporate structure

Sizing and Style Basics

  • Old Navy runs true-to-size for most categories
  • Women’s sizes typically follow standard North American sizing
  • Kids’ sizes available from infant through teen
  • Men’s sizes run from small to 3XL in most styles

The catch: Gap Inc. subsidiaries serve distinct market segments, and Thunder Bay shoppers choosing Old Navy over Gap or Banana Republic are primarily selecting value over premium positioning.

The specifications table below summarizes store-level details for quick reference.

Store specifications and services at Old Navy Thunder Bay
Specification Details Notes
Store Address 389 Main Street Unit B1, Thunder Bay, ON P7B 5L6 Inside Thunder Centre mall
Primary Phone (807) 500-2283 Listed on official Gap Canada site
Alternate Phone 807-622-8800 Listed in third-party directories
Monday–Saturday 10:00am – 9:00pm Standard mall hours
Sunday 10:00am – 6:00pm Reduced weekend hours
Services In-Store Shopping, In-Store Pickup No delivery from store listed
Product Range Men’s, women’s, kids’ clothing, jeans, accessories Plus sizes available
Parent Company Gap Inc. (operated via Gap Canada) Corporate structure confirmed
Store Count in Thunder Bay 1 No second location listed

What We Know vs. What We Don’t

Confirmed facts

  • Store address is 389 Main Street Unit B1, Thunder Bay, ON P7B 5L6
  • Official phone listed as (807) 500-2283 on Gap Canada site
  • Standard hours: Mon–Sat 10am–9pm, Sun 10am–6pm
  • Thunder Centre hosts the only Old Navy in Thunder Bay
  • Store offers in-store shopping and in-store pickup
  • Family apparel including plus sizes available
  • Gap Canada operates Canadian Old Navy locations

What’s unclear

  • Exact opening date of the Thunder Bay location
  • Which phone number is currently accurate (discrepancy between sources)
  • Holiday hour variations or special event closures
  • Whether store has undergone any renovations or relocations
  • Current manager or staff contact for media inquiries

Related reading: Shoppers Drug Mart Grande Prairie: All Locations, Hours & Services · Lululemon We Made Too Much Canada – Official Clearance Guide

Additional sources

circulaire-en-ligne.ca, oldnavy.gapcanada.ca, old-navy-1035995.wheree.com

Shoppers verifying the 389 Main Street address and phone often reference the Old Navy Thunder Bay directory for complementary hours and navigation tips to Thunder Centre.

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Frequently Asked Questions

What are the hours for Old Navy Thunder Bay?

Monday through Saturday, the store opens at 10am and closes at 9pm. Sunday hours run from 10am to 6pm. These hours are listed on the official Gap Canada site, though the company advises checking their website before visiting since hours can change.

Can I shop online from Old Navy Thunder Bay?

The store supports in-store pickup for online orders, meaning you can place an order online and collect it at the Thunder Bay location. Direct store delivery isn’t offered, but browsing online to check availability before heading in can save time.

What sizes does Old Navy Thunder Bay carry?

The store stocks a wide range of sizes across all categories. Women’s plus sizes are available, and men’s sizing typically runs from small through 3XL. Kids’ sizes cover infants through teens. Availability may vary by item, so calling ahead to check specific stock is wise.

Is Old Navy Thunder Bay family-friendly?

Yes — the store is designed around family shopping, with dedicated sections for women, men, and children. The layout and product range make it practical for parents picking up wardrobe basics for multiple family members in one visit.

How do I find parking at Old Navy Thunder Bay?

The store sits inside Thunder Centre, which has its own parking facility. Thunder Bay’s downtown and Main Street area also offers street parking nearby. Arrive early on weekends for the best selection of spots.

Does Old Navy Thunder Bay offer dresses?

Yes, women’s dresses are part of the standard inventory. The store carries seasonal dress styles alongside year-round basics. Check the online store before visiting to see what’s currently in stock at the Thunder Bay location.

What is the return policy at Old Navy Canada stores?

Old Navy Canada’s standard return policy allows returns within 45 days of purchase with a receipt. Items must be in original condition with tags attached. The policy applies to in-store purchases made at Thunder Bay and all other Canadian locations.

Summary

For Thunder Bay shoppers, the Old Navy at Thunder Centre offers a straightforward option for affordable family apparel. The address is confirmed at 389 Main Street Unit B1, hours are Mon–Sat 10am–9pm and Sun 10am–6pm, and the store stocks the full family range including plus sizes. The one wrinkle: double-check the phone number before calling — the official site and directory listings don’t match. For visitors to the site, the real value is clear: this is the only Old Navy in Thunder Bay, and it’s built for families who want decent clothes without premium pricing. The bottom line is straightforward: if you’re heading to Thunder Centre anyway, the Old Navy is worth a walk through — just don’t rely on outdated directory listings for hours or contact info.